Friday, December 13, 2024
spot_img
spot_img
HomeNewsGlobal NewsDelta eliminates change fees

Delta eliminates change fees

ATLANTA, USA – Delta is now doubling down on its mission to make it easier for customers to book, change or cancel their travel plans by making this policy permanent for tickets purchased for travel within the US.

“We’ve said before that we need to approach flexibility differently than this industry has in the past, and [today’s] announcement builds on that promise to ensure we’re offering industry-leading flexibility, space and care to our customers,” said Delta CEO Ed Bastian. “We want our customers to book and travel with peace of mind, knowing that we’ll continue evaluating our policies to maintain the high standard of flexibility they expect.”

The elimination of change fees is effective immediately and includes tickets purchased for travel within the domestic US., Puerto Rico and US Virgin Islands in Delta’s First Class, Delta Premium Select, Delta Comfort+ and Main Cabin, with the exception of Basic Economy tickets.

Additionally, Delta will extend its waiver on change fees for newly purchased flights, including international flights and Basic Economy fares, through the end of the year and will extend its expiration on travel credits through December 2022 for tickets booked before April 17, 2020.

Other steps Delta has taken to deliver flexibility and a superior experience to customers include:

  • Blocking middle seats through January 6, 2021, ensuring more space for safer travel, on all flights and including for Basic Economy customers;
  • Giving customers industry-leading flexibility to plan, re-book and travel, Delta has provided more than $2.6 billion in cash refunds in 2020;
  • Delta was the first airline to Extend Medallion Status through 2021, and offer extensions for Delta Sky Club Memberships and more;
  • Offering a 24-hour risk free cancellation policy when customers purchase a new ticket;
  • Empowering our employees to use situational flexibility when customers need it most.

As customers consider future travel, Delta’s multi-layered approach to their health and safety ensures peace of mind throughout the travel journey. These include, but are not limited to:

  • Sanitizing all aircraft with electrostatic spraying before departure and extensive pre-flight disinfection of high-touch points throughout the aircraft interior.
  • Using state-of-the-art air circulation systems with HEPA filters that extract more than 99.99 percent of particles, including viruses.
  • Requiring face masks throughout the airport, in Delta Sky Clubs and on board the aircraft.
spot_img
RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

spot_img
spot_img
spot_img

Caribbean News

TD Bank insider arrested and charged with facilitating money laundering

  WASHINGTON, USA - A former Florida-based employee of TD Bank N.A. was arrested and charged by criminal complaint on Tuesday for facilitating money...

Global News

Threats vs reality: What awaits the Canadian economy in 2025

MONTREAL, Canada –  As we look ahead to 2025, Canadian entrepreneurs face a varied economic landscape. Despite potential headwinds, there are many reasons for cautious...