ST GEORGE’S, Grenada — Prime minister and minister for National Security, Dr Keith Mitchell, commended immigration officers for willingly going above and beyond the call of duty, faced with the significant increase in passport applications at the end of October.
“I am aware that you had more than your fair share of work with the recent influx of applicants and I have heard of the immense sacrifices made”, he said. It is therefore important to thank you on behalf of the government and people of Grenada for seeing the need to go the extra mile and to do so without being asked.
On average, the immigration and passport department receive 40 passport applications daily. However, in the days immediately prior to October 31, the department was receiving up to 350 applications daily.
Dr Mitchell was particularly impressed with the initiative of officers who voluntarily worked through consecutive weekends to ensure that passport applications were processed in a timely manner.
“That kind of initiative and commitment to duty and to serving our people should never go unnoticed. Your efforts are indeed appreciated, and I commend your dedication to exemplary service. That type of productivity is what we would like to see replicated across the public service,” he explained.
Prime minister Dr Mitchell also commented on the vast improvements in service delivery by the department. “I know for a fact that the immigration and passport department has moved significantly in terms of service. I recall getting numerous complaints in the past; but today, I hear a lot of positive comments about the excellent job you are doing – as frontline ambassadors of the country.”