CASTRIES, ST Lucia – The Government of Saint Lucia (GOSL), via the ministry of the public service, transport, information and utilities regulation, has engaged Ernst & Young Services Limited (Jamaica) to undertake a comprehensive review of the Job Classification and Pay Plan across the Saint Lucia Public Service.
The consultancy is being implemented under the Caribbean Digital Transformation Project (CARDTP), a World Bank-funded initiative supporting Saint Lucia’s digital transformation and wider public-sector modernisation agenda.
The Review of the Job Classification and Pay Plan is intended to ensure that the government’s classification and compensation arrangements are fair, consistent, equitable and responsive to the requirements of a modern public service.
The consultancy will include the review and modernisation of job descriptions, benchmark qualifications, job-evaluation arrangements, job classifications and the pay framework. It will also establish job families, job bands and competency frameworks and give greater recognition to technical, vocational, professional and digital skills,” said the government department.
Approximately 1,000 roles are included within the scope of the assignment. The expected outcomes include clearer and more consistent job roles and descriptions, updated qualifications that reflect current and future skills requirements, a modernised and equitable classification framework, defined job families and competencies, and stronger alignment with the government’s digital-transformation and public-sector reform priorities.
The first in-country stakeholder consultation mission was conducted during the week of August 10, 2026. During the mission, the Ernst & Young team met with key stakeholders from across government ministries, departments and agencies.
The consultations form an important part of the assignment and are intended to gather the perspectives and experiences necessary to ensure that the revised framework reflects the realities and needs of the Saint Lucia Public Service.
The engagement process includes public officers, trade unions and staff associations, senior managers and other key stakeholders. Their participation and feedback will be critical to the successful completion of the exercise.
Senior minister and minister for the public service, transport, information and utilities regulations, Stephenson King, welcomed the Ernst & Young team and highlighted the importance of the consultancy to the government’s broader efforts to modernise and strengthen the Public Service.
Minister King noted that the existing Classification and Pay Plan came into effect in September 1991. A review was initiated in 2011 but could not be completed, largely because the job descriptions available at the time were not adequate to support the required job evaluations.
The minister explained that, more than three decades later, the nature of work has changed considerably. Technology has transformed the workplace, new professions have emerged, and the skills and competencies required within the public service continue to evolve.
The minister indicated that, through the consultancy, the government is seeking to comprehensively review and modernise the Classification and Pay Plan to promote greater fairness, consistency and equity and to ensure that the system reflects the requirements of a modern public service. He further noted that the exercise should contribute to greater transparency and equity in classification and compensation, clearer career pathways, improved recruitment and retention, better workforce planning and stronger opportunities for the professional development of public officers.
Minister King also emphasised the importance of the stakeholder consultations, noting that the participation and feedback of public officers, unions and staff associations, senior managers and other key stakeholders will be critical to the success of the exercise.
The minister expressed the government’s commitment to working closely with Ernst & Young, CARDTP and all stakeholders to deliver a fair, transparent, sustainable and future-focused framework that supports public officers and strengthens the effectiveness of the Saint Lucia Public Service.
CARDTP project manager, Sheralin Monrose-Gustave, highlighted the strategic importance of the consultancy within the Project’s wider digital-transformation programme.
Monrose-Gustave explained that digital transformation involves more than the introduction of new technologies and digital systems. It also requires a public-sector workforce equipped with the appropriate skills, competencies and capabilities to adopt, manage and sustain these investments.
The review is therefore particularly important as CARDTP continues to support several digital-transformation initiatives across government. It will help ensure that job descriptions, benchmark qualifications and competency frameworks appropriately recognise digital literacy, technical expertise and emerging skills required within a modern public service.
The activity also complements the Project’s wider investments in digital skills development, institutional strengthening and public-sector modernisation. Together, these interventions are intended to strengthen the capacity of public officers and enable government institutions to deliver more efficient, responsive and digitally enabled public services.
Following the stakeholder consultation and information-gathering phase, the consultancy will progress to the review of job descriptions and qualifications, the modernisation of the job-evaluation framework, the development of revised job classifications, job families and competency frameworks, and the preparation of a revised Classification and Pay Plan.
The assignment will also include capacity building and training, a communication strategy and a structured implementation roadmap to support the Government’s readiness for implementation and the long-term sustainability of the revised framework.
The government of Saint Lucia looks forward to the continued participation of public officers, unions, staff associations, senior managers and other stakeholders as this important exercise progresses.